Credentialed Veterinary Technician, ASPCA Poison Control (Regional Remote

Summary:

Who We Are

The Nation's Trusted Resource for Animal Poison Emergencies

The APC is the leading animal poison control call center in the United States, providing expert guidance to veterinarians and pet owners 24 hours a day, 365 days a year.

APC is a community of veterinary professionals, toxicologists, and animal advocates who are committed to learning, collaboration, and helping animals when they need it most. The ASPCA values growth, supports professional development, and empowers employees to build long-term careers in toxicology.

What You’ll Do

Turn Your Veterinary Skills into Lifesaving Impact

As a Credentialed Veterinary Technician at APC, you'll be on the front lines of helping pets during critical moments. You'll gather case information, assess toxic exposures, provide guidance through established protocols, and collaborate with veterinarians and toxicologists to support positive outcomes.

Through structured training, mentorship, and ongoing professional development, you'll build specialized expertise in veterinary toxicology while making a tangible difference for pets and the people who care for them.

Whether you're helping a worried pet owner navigate an emergency, contributing to educational initiatives, or growing your toxicology knowledge alongside industry experts, your work will have a direct and lasting impact on animal lives nationwide.

Where and When You’ll Work

This is a regional remote position. Candidates must be U.S. based and reside within a 350 mile radius of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. You may use this map to determine if your location is within this radius.

Schedule:

• This is a late evening position that includes nights, evenings, and holidays.

• Once proficiently trained, this position may work a full overnight shift approximately 3-5 times per year or a partial overnight shift 6-10 times per year to cover vacations for our overnight staff. We provide the option of a full overnight shift (10:00p – 6:00a) and partial overnight shifts (4:00a – 12:00p or 8:00p – 4:00a) or a mix of the two.

• Schedules are subject to change at the sole discretion of the ASPCA

What You’ll Get

Compensation

The base hourly wage for this role is $24.50 - $26.90. Staff in this role may be eligible for additional pay such as shift differential, per diem, or a spot bonus.

For more information on our benefits offerings, .

Benefits

Our comprehensive benefits package helps ensure you can live a rewarding life at work and  benefits include, but are not limited to:

• Affordable health coverage
  , including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities

Responsibilities include, but are not limited to:

• Professionally manage medical cases initiated by telephone, email, and other electronic means, from practicing veterinarians, animal owners and others.
• Obtain complete case histories and provide diagnostic and treatment recommendations appropriate to the caller and based on established APC protocols.
• Enter information into the electronic record efficiently and accurately as conveyed during communications with caller and consultations with APC DVMs.
• Document exposures and risks, and relay detailed treatment recommendations per protocols and verbal instructions.
• Create follow up actions to have records evaluated and closed by appropriate personnel.
• Utilize APC resources to manage cases and access protocols, policies, and procedures.
• Consult on-site experts,…