US- Medical Director

Location:

Remote, United States

Position Type:
Independent Contractor (1099), Full-Time

Expected Commitment: ~40 hours per week

Vetster expands access to veterinary care by connecting pet owners with licensed veterinarians through a digital platform that supports professional veterinary advice, diagnoses, treatment, and prescriptions.

Vetster is seeking a Medical Director to lead the clinical direction of our veterinarian marketplace and represent Vetster's clinical voice across the wider veterinary industry. This is a full-time, fully remote 1099 contractor role. It suits a veterinarian who has led a clinic or hospital as lead DVM, or served as a regional leader for a veterinary group. The Medical Director will set our clinical standards, build the systems that grow and support our marketplace of veterinarians, and represent Vetster in commercial discussions with strategic partners across animal health.

This is a chance to shape the telehealth channel in veterinary medicine, at a point where that shape is still being decided.

• Represent Vetster's clinical perspective across the wider veterinary industry, through speaking engagements, media, and professional associations.
• Build relationships with veterinary schools, associations, and thought leaders that build Vetster's name as a leader in telehealth.
• Serve as a public voice for the telehealth channel, and help define its place in the future of veterinary care.

• Support commercial discussions with strategic partners in animal health, bringing clinical credibility and insight to the table.
• Advise Business Development and Enterprise teams on the clinical fit of new partnerships and integrations.
• Represent Vetster's clinical standards to prospective and existing partners.

• Support recruitment strategy for Vetster's marketplace of veterinarians, working with our Veterinary Success team to find and attract strong clinical talent.
• Lead the Veterinary Success team in building and refining onboarding and training programs that set new vets up to succeed on the platform.
• Drive engagement across the marketplace, so vets feel supported, informed, and connected to Vetster's mission.

• Set and maintain the clinical standards that govern care on the Vetster platform.
• Review clinical workflows and policies, and update them as regulation, technology, and best practice change.
• Partner with Product and Engineering so platform tools support strong clinical judgment.

• Oversee Vetster's team of RVTs, who support marketplace vets with escalations, continuity of care, and case review.
• Set priorities, coach performance, and build the team's capacity as the marketplace grows.
• Keep the RVT team and marketplace vets working well together, with clear escalation paths and shared standards.

• Maintain licensure and stay close to the platform by seeing a limited caseload of appointments.
• Serve as an Assigned Continuing Veterinarian when needed, in line with VCPR requirements.
• Track state veterinary telemedicine law, VCPR requirements, and related regulatory change, and advise Vetster's teams on the impact.

• 7+ years of companion animal clinical experience with a DVM or VMD degree.
• Experience as lead DVM for a clinic or hospital, or as a regional leader for a veterinary group.
• Active veterinary licensure in good standing within the United States, and willingness to obtain additional state licenses.
• A track record of building or scaling clinical teams and standards.
• Comfort representing an organization publicly, through media, speaking, or industry engagement.
• Strong judgment on when virtual care is appropriate, and clear written and verbal communication.
• Experience with, or strong interest in, veterinary telemedicine.

Vetster will cover veterinary licenses and license renewals required for the role.

The Contractor is responsible for:

• Continuing education expenses.
• Maintaining personal professional liability insurance.
• Any professional association memberships and associated dues.
• Other individual professional expenses unless otherwise agreed upon.

The Medical Director is responsible for providing and maintaining the equipment, internet access, audiovisual technology, and private workspace needed to perform the role.

Regular travel within…