Sr. Manager FSQ Center of Plate; COP; Hybrid: Onsite and Remote Work
Rosemont, Cook County, Illinois, USA
Listed on 2025-12-27
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Quality Assurance - QA/QC
Food Quality & Safety
Location: Rosemont
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This position will manage, support, and develop a team of FSQA professionals addressing food safety, quality, and regulatory issues across assigned product categories (Grocery, COP, or Produce). The role will partner with team members and cross‑functional business teams to define product specifications, evaluate suppliers and private label products within the assigned category group(s). The role will serve as subject matter expert in the assigned category(ies) as well as the Supplier FSQA team processes and programs.
This position has been segmented as Hybrid meaning there is a combination of three onsite days per week and the rest remote.
ResponsibilitiesFSQA lead and subject matter expert of assigned product categories for the Company’s Product Data Management and Specification System and be a primary driver of continuous improvement to the system.
Supports the management of the private label customer feedback system
Manages investigations regarding product safety and quality.
Collaborates with suppliers to maintain product specifications to ensure consistent adherence to food safety, quality, and regulatory requirements. This requires teaming up with the Category Management team to hold suppliers accountable to US Foods requirements.
Provides direction and mentoring for direct and indirect reports to support consistent practices and identify areas for continuous improvement across the Department.
Develop and manage programs for supplier facility evaluations for food safety, quality, and regulatory compliance.
Compiles data for quarterly FSQA Vendor scorecards for assigned categories.
Maintains and provides updates on Food Safety & Quality key performance indicators at various cross‑functional and other business meetings for assigned categories.
Technical expert for assigned product categories in the following areas: regulatory performance standards, critical to quality attributes, processing techniques, environmental monitoring and general microbiology.
An active member of the cross‑functional category team enabling commercial success through maintenance of food safety standards and food regulatory compliance requirements while balancing innovation and commercialization needs.
Provides or identifies resource to assist in educating cross functional partners with food safety and quality subject matter expertise including policies and regulations (including those specific to their categories such as FSIS, Low Acid Canned Food Processing, Pasteurized Milk Ordinance, The Produce Rule etc.).
Working knowledge of specific regulatory programs related to assigned product category(ies).
Participates in plant trials and/or first productions, as appropriate. Accountable for ensuring that the product meets the brand standard at both the food safety and quality level.
Actively manages supplier, customer and internal feedback to improve product quality and drive continuous improvement.
Analyze complaint and product evaluation data to identify trends and opportunities with products and vendors to drive continuous improvement. Compile and issue quarterly FSQ scorecard to assigned vendors.
Supports personnel training programs for team members based on expertise and facilitates that training, as appropriate. Areas include GFSI audit schemes, food safety programs and policy, quality standards and specifications, sanitation, HACCP, FSMA, etc.
Other duties as assigned by manager
Direct oversight and management of 4+ food safety and quality professionals.
Internal: Cross‑functional team based on product categories, including Product Development, Category Management, Packaging Science, Merchandising, Sales, Sustainability, Specialty Operations, Marketing, Sales, IT, Other FSQA Teams, Regulatory, and Legal.
External: Manage relationship with vendors across various product categories, interacting with external Business contacts as well as FSQA counterparts, customers, government agencies, and industry/scientific groups.
Minimum of 7 years FS/QA/RC program…
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