Inspection Specialist

Job Description

Posted Wednesday, January 28, 2026 at 7:00 AM

Who we are? As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.

Our Culture

• CAP employees make a meaningful difference by partnering with colleagues, customers, and members on challenging and rewarding work
• CAP provides its employees with an energetic and collaborative work environment and encourages opportunities to further develop their skills—offering reimbursement for educational programs and participation in events that enhance your skills
• We offer a generous compensation and benefits package, 401K, and more — visit Careers at the CAP for more details

The Inspection Specialist I is responsible for:

• Arranging and performing inspections of associated secondary, specialty and small hospital laboratories.
• Assisting volunteer inspection teams as needed across all accreditation programs.
• Participating in System inspections and non-routine inspections as a team member.
• Assisting with all inspection initiatives as assigned.
• Working cross-divisionally with multiple departments to resolve customer issues and participate in training.
• Working independently through diversified procedures and policies, requiring analytical and interpretive thinking.
• Applying problem solving abilities as situations warrant.

Primary duties and responsibilities of the Inspection Specialist I:

• Review inspection packet information to prepare for the on-site inspection.
• Contact laboratory director or contact person and inspection team leader to finalize inspection arrangements.
• Confirm appropriate travel plans, adhering to inspection time requirements.
• Conduct thorough on-site inspections in a non-punitive, supportive, and educational manner.
• Provide consultation to laboratories throughout the inspection and accreditation process.
• Provide technical assistance through the customer service ACD lines, CAP Web site and Salesforce inquiries
• Conduct thorough on-site inspections utilizing the following attributes:
  Non-punitive, Educational, Ethical, Diplomatic, Supportive, Constructive
• Operate as the inspection team leader and conduct interviews to determine compliance with Laboratory Accreditation Program Standards as appropriate of the following roles:
  Laboratory director, Hospital administrators, Medical staff representatives, Laboratory staff members
• Conduct the summation conference to verbally explain the inspection findings and provide suggestions for corrective actions for cited items while being:
  Supportive, Direct, Non-punitive, Diplomatic
• Prepare and provide a copy of the inspector’s summation report to the laboratory director at the conclusion of the inspection.
• Complete all post-inspection paperwork and return the information to the central office in a timely manner.
• Review external validation inspection findings to identify necessary updates to inspector training materials, checklist content and customized checklist mapping to correct any issues identified in this review.
• Provide technical input for the checklist revision process and content of the inspector training programs.
• Create, revise, and edit reports, documents, other publications and programs as necessary.
• Perform additional duties as assigned by the Senior Director, Inspection Services and Inspection Services Manager.

Personal:

• Excellent interpersonal communication skills, both verbal and written.
• Organizational and presentation skills required.
• Must be able to multi-task.

Professional:

• Solid troubleshooting and problem-solving skills necessary.
• Ability to apply technical knowledge effectively in multiple scenarios
• Must be able to work independently and in a team environment.
• Must have a strong knowledge of laboratory quality practices and the inspection process.
• Competently demonstrate leadership skills.
• Flexibility with changing inspection schedules.

Technical:

• Proficient with…