IT Quality Assurance Analyst

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.

DMI, LLC is seeking an IT Quality Assurance Analyst to support quality assurance activities for a Salesforce-based application. The role is responsible for ensuring that all software solutions meet defined functional and quality standards prior to release. This position requires a hands‑on QA professional with strong expertise in test planning, execution, defect management, and stakeholder collaboration.

Duties and Responsibilities:

• Quality Assurance & Testing
  • Plan, coordinate, and ensure completion of functional testing activities
  • Review functional and design specifications to validate requirements
  • Identify gaps or ambiguities in requirements prior to testing
  • Develop and execute:
  • Test plans
  • Test cases
  • Test scripts and scenarios
  • Perform manual and automated testing to ensure application quality
  • Conduct regression testing to validate system stability after changes
• Test Management & Execution
  • Define testing scope, timelines, and strategy in collaboration with stakeholders
  • Assign and manage testing tasks across team members
  • Facilitate testing for:
  • New implementations
  • Enhancements
  • Production support
  • Ensure all testing activities are properly documented and completed before release
• Defect & Quality Management
  • Identify, document, and track defects with clear and detailed reporting
  • Collaborate with development teams for issue resolution
  • Analyze test results and generate quality metrics and reports
  • Ensure adherence to QA standards and best practices
• Collaboration & Communication
  • Work closely with:
  • Developers
  • Product Owners
  • Business stakeholders
  • Facilitate User Acceptance Testing (UAT) with end‑users
  • Communicate issues, risks, and delays in a timely manner
  • Provide recommendations to improve QA processes and efficiency
• Process Improvement & Documentation
  • Develop and maintain:
  • QA plans
  • Testing procedures
  • SOPs and documentation
  • Continuously improve testing frameworks, tools, and methodologies
  • Maintain detailed documentation of:
  • Test cases
  • Results
  • Defects
  • QA activities
• Professional Expectations
  • Maintain high standards of professionalism and communication
  • Ensure all documentation and communication is clear, concise, and error‑free
  • Promote teamwork and knowledge sharing within the team
  • Facilitate meetings with structured agendas and clear follow‑ups

Required Skills &

Certifications:

• Strong experience in Software Testing / Quality Assurance
• Hands‑on expertise in:
  • Test planning and execution
  • Defect tracking and management
  • Regression testing
• Experience with:
  • Manual and automated testing tools
  • QA methodologies and frameworks
• Ability to:
  • Analyze requirements and identify gaps
  • Generate quality metrics and reports
  • Work in Agile/Scrum environments

• Develop and maintain a Quality Assurance Plan aligned with project objectives
• Collaborate with stakeholders to define testing priorities
• Produce:
  • Test cases
  • Defect reports
  • Test results

• Define and document testing processes and procedures
• Cover:
  • Functional testing
  • Performance testing
  • Data quality validation

Additional Requirements:

• Experience with Salesforce application testing
• QA certifications (e.g., ISTQB or equivalent)
• Background in Computer Information Systems (CIS) or related field
• Knowledge of security and compliance practices

Citizenship Status

Required:

H 1B

Physical Requirements: None required for this position.

Location: Remote, US

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together –…