Quality Assurance Officer; Investigations - Assistant Vice President

Job Description

Job Title:
Quality Assurance Officer - Investigations

Corporate

Title:

Assistant Vice President

Location:
Jacksonville, FL

You will join Deutsche Bank’s Investigations Quality Assurance team as an Assistant Vice President, where your judgement and expertise help protect the integrity of investigations across the firm. In this role, you independently review complex misconduct, conduct, whistleblowing, regulatory, and operational investigations, strengthening consistency, quality, and regulatory defensibility. You work closely with investigation teams and senior stakeholders, providing balanced challenge and insight that drives better outcomes.

This is a high-visibility role offering real influence and the opportunity to shape how investigations quality continues to evolve at Deutsche Bank.

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

• Perform independent quality assurance reviews of investigations, including misconduct, conduct, whistleblowing, regulatory, and operational matters
• Provide clear, balanced feedback that strengthens investigation quality and supports defensible outcomes
• Identify recurring themes, root causes, and emerging risks, contributing to thematic reporting and insight
• Partner with investigation teams as a trusted advisor while maintaining appropriate independence
• Support the development and enhancement of investigations quality assurance standards, methodology, and guidance
• Contribute to regulatory engagement, internal reviews, and external quality assessments

• Proven experience in investigations, audit, legal, or quality assurance within a regulated financial services environment
• Demonstrated capability reviewing or overseeing complex investigations
• Strong analytical skills and professional judgement applied beyond checklist-based approaches
• Clear, confident written and verbal communication skills
• Ability to challenge senior stakeholders with credibility, tact, and professionalism

• Experience with thematic analysis or regulatory reviews
• Interest in improving quality through smarter ways of working, including data, artificial intelligence, or tooling
• Collaborative mindset with the ability to build trust across teams
• Comfort working in sensitive, high-impact risk environments
• Continuous improvement mindset focused on raising standards

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $78,000 to $120,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.  

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