Senior Manager, Site Quality Lead

Senior Manager – Quality

We’re looking for a Senior Manager of Quality to lead and oversee all quality assurance and control activities at our Clyde, OH manufacturing plant. You’ll be responsible for developing, implementing, and maintaining a robust quality management system (QMS) that ensures our products consistently meet or exceed customer expectations and industry standards. This role requires a strategic leader with a hands‑on approach to problem‑solving, a deep understanding of manufacturing processes, and a passion for continuous improvement.

• Develop, implement, and manage the plant’s QMS, ensuring compliance with relevant standards.
• Drive continuous improvement of quality processes and procedures by leveraging the World Class Manufacturing system.
• Partner cross‑functionally with MFG operations, category business team, and design engineering to develop project plans to achieve internal and external quality targets; 12
  
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• Collaborate with design and process engineering to understand, implement, and ensure flawless execution of Design for Assembly / Design for Manufacturing requirements during new product introduction and ongoing monitoring/audit of established DFA/DFM requirements.
• Lead, mentor, develop, and manage a team of quality engineers, inspectors, and technicians; foster a culture of quality, accountability, and excellence throughout the organization.
• Ensure plant compliance with all internal, external, and regulatory quality standards; manage and participate in internal and external quality audits.
• Oversee all quality control activities, including incoming material inspection, in‑process checks, and final product testing; establish and maintain product specifications and quality standards.
• Lead investigations into quality issues, customer complaints, and non‑conformances; implement effective corrective and preventive actions (CAPA) to prevent recurrence.
• Use statistical process control (SPC) and other data analysis tools to monitor key quality metrics; prepare and present quality performance reports to senior management.
• Collaborate with the Supplier Quality team to ensure our suppliers meet our quality standards.
• Develop and deliver quality training programs for all plant personnel to enhance quality awareness and skills.

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Proven experience in implementing and managing a QMS (e.g., ISO 9001).
• Strong knowledge of quality tools and methodologies (e.g., Lean Six Sigma, SPC, FMEA, 8D problem‑solving).
• 3+ years of combined experience in a manufacturing quality environment.
• Excellent written and verbal communication skills.

• 7+ years of combined experience in a manufacturing quality environment.
• Experience in a large, complex plant environment.
• Experience with World Class Manufacturing (WCM) and Lean Manufacturing methods.
• Six Sigma / Shainin Black Belt certification is highly desirable.
• Communication and support to 24‑hour/day assembly processes.

• Always On Flexibility – autonomy to manage personal, family, and outside‑of‑work commitments as needed.
• Two‑Week Work from Anywhere – minimum of one‑week increments for a total of two weeks per year.
• Sabbatical – four weeks paid leave after every five years of service.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.