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Remote QA Analyst: Elevate Customer Experience
Remote / Online - Candidates ideally in
Hialeah, Miami-Dade County, Florida, 33002, USA
Listed on 2026-06-10
Hialeah, Miami-Dade County, Florida, 33002, USA
Listing for:
Hotwire Communications
Remote/Work from Home
position Listed on 2026-06-10
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist / Manager
Job Description & How to Apply Below
Hotwire Communications is seeking a dedicated Quality Assurance Analyst (QA) in Fort Lauderdale, Florida. This role involves monitoring the performance quality of call center associates through evaluations of calls, chats, and emails. The Analyst will develop quality processes, provide coaching for improvement, and ensure compliance with company policies.
Qualified candidates should have 2-3 years of call center experience, with a focus on quality assurance. Benefits include a 401K plan, paid time off, and employee service discounts.
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