Technical Specialist , Product Claims LATAM

Position: Technical Specialist I, Product Claims LATAM
Company Overview
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview
The Technical Specialist I, Product Claims will work as an auditor in the Non-GMO , Gluten-Free, Plant-Based and Non-UPF programs. This position is responsible for conducting desk and field audits, reviewing certifications, and providing technical expertise towards the development and continued improvement of standards, program materials, and procedures. The Technical Specialist I will also support audit-related activities across other certification programs, including research and development for new business opportunities and attendance at trade shows, conferences, and trainings.

Relevant Standards/Schemes
Non-GMO Project Verification
Others, as determined

Essential Duties and Responsibilities
Auditing

• Conduct onsite and desk audits in accordance with assigned standards and verification requirements
• Perform required data checks, inventory reviews, and data management system evaluations
• Support the development of risk assessments and verification plans
• Complete assigned audit activities within agreed timelines and documentation standards
• Assist in preparing clear and accurate audit reports with appropriate supervision
• Communicate audit findings internally and externally in a professional manner

Quality and Program Development

• Deliver verification services in accordance with corporate quality systems and program requirements
• Maintain accurate competency and training records
• Participate in internal and external accreditation activities as assigned
• Stay current on applicable standards and program updates
• Support continuous improvement efforts through feedback and process adherence

Client Management

• Communicate professionally with clients to obtain necessary data and documentation
• Support client onboarding and audit preparation activities
• Ensure responsiveness and high levels of customer service
• Escalate complex issues to senior team members as appropriate

Minimum Qualifications

• Bachelor's Degree in food science, chemistry, agriculture, or a related field and
• 3+ years of experience in auditing activities for product claims standards, such as Non-GMO Project, Gluten-Free, Plant-Based, Non-UPF or similar programs and
• 2+ years of experience in audit-related activities to the Non-GMO Project Verification program
• Experience with third-party auditing, certification systems, ISO 9001:2008 quality systems, or other applicable industry standards
• Experience in quantitative and qualitative data collection and analysis
• Excellent technical writing, observation, and data management skills
• Ability to complete time-sensitive projects and provide realistic deadlines
• Excellent organizational skills and strong attention to detail
• Strong communication abilities and demonstrated abilities in critical analysis
• Initiative and ability to work independently, responsive and adaptive to team environment
• Strong proficiency in Microsoft Office including Word, Excel, and Power Point
• Verbal and written proficiency in English and Spanish

Preferred Qualifications

• Formal ISO 9001, ISO 19011, IOIA, and/or equivalent auditor training
• Master's Degree or higher in a related field

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Annual Salary
$24,000-$29,000

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.