Director of Global Quality

Director of Global Quality

Location:

Remote anywhere in the US. Preference for Newport News, VA HQ. Relocation option available.

Lead and unify global Quality Assurance and Control teams, driving consistent quality objectives across all products sourced and manufactured by the company, ensuring safety, compliance, and exceeding legal, regulatory, and industry standards.

• Champion the development and execution of a unified global quality strategy, aligning with Product Assurance and other key partners.
• Set and maintain quality standards, systems, and processes to ensure compliance with all applicable legal, regulatory, and industry requirements.
• Drive continuous improvement initiatives across quality teams and vendors.
• Collaborate with Product Assurance, Global Sourcing, Brand Leadership, Legal, and Product Development to support own brand product growth and mitigate risk.
• Facilitate cross‑functional teamwork to address product quality issues, recalls, and corrective actions.
• Oversee implementation of measurement and control systems, including audits, inspections, and vendor scorecards.
• Manage the global quality team: recruiting, training, developing, and inspiring high performance.
• Support and enforce corporate quality policies and initiatives.
• Develop and maintain KPIs and reporting systems to measure performance and drive improvement.
• Document findings, communicate results, and elevate issues as appropriate.

• Bachelor’s degree in Engineering, Quality, or a related field; advanced degree or certifications (CQE, CMQ/OE) preferred.
• 10+ years’ experience in quality management with proven leadership in global environments.
• Experience building collaborative relationships across functions and geographies.
• Strong knowledge of global regulatory requirements for consumer and commercial products.
• Familiarity with Lean, Six Sigma, and technology‑driven quality management processes.
• Excellent communication, analytical, and problem‑solving skills.
• Ability to operate in complex, fast‑paced environments and manage multiple priorities.
• Strategic thinking and vision setting.
• Collaborative leadership and cross‑functional influence.
• Process orientation and attention to detail.
• Effective communication and interpersonal skills.
• Change management and adaptability.
• Commitment to continuous improvement.

• Health, dental, vision, and life insurance.
• Paid time off and paid parental leave.
• 401(k) with company match.
• Mental health coverage.
• Gender affirming and family building benefits.
• Associate discounts and community involvement opportunities.
• Additional inclusive enhancements adaptable to diverse situations.

Monthly salary for salaried roles: $9,409.50 – $17,833.30, or hourly for other roles. Role eligible for bonus or incentive plan.

Ferguson is an equal opportunity employer and complies with wage regulations. The company is a government contractor abiding by 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer (F/M/Disabled/Vet/Sexual Orientation/Gender Identity). Reasonable accommodations are provided.