Global MT SC ERP Quality Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Quality

Business Process Quality

Professional

• Ciudad Juarez, Chihuahua, Mexico
• Guaynabo, Puerto Rico
• United States of America
• Markham, Ontario, Canada
• Medellin, Colombia
• New Brunswick, New Jersey, United States of America
• Warsaw, Masovian, Poland

Johnson & Johnson Services is recruiting for a Quality Manager, supporting MT SC ERP Business Platform Operations. This position may be based in any J&J Med Tech office location within the NA and EMEA regions, with consideration for remote work. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years.

We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well‑being of people. Employees of Johnson & Johnson collaborate with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and Med Tech and diagnostics markets.

Growing on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. The Quality Manager, SC ERP Business Platform Operations Support will be part of the Med Tech SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our ecosystem of 40+ ERP systems, standardizing core business processes across Plan, Source, Make, Quality, Deliver, and Data, and enabling our holistic operational strategy through a single SAP S/4

HANA instance.

• Serve as the primary Global Operate State contact for the Quality business area, coordinating effectively across business stakeholders, Super Users, Global Product Owners, Technical Owners, JJT, and regional platform teams.
• Build strong partnerships with end users, Super Users, business process owners, and global platform teams to drive alignment, adoption, and effective use of SAP S/4
  
  HANA for Quality Management processes.
• Support SAP QM process sustainment post-hypercare, helping sites define ways of working, system support alignment, inspection plans, quality control activities, and quality notifications in line with their business model.
• Collaborate with System Quality and Business Quality teams to develop, implement, and maintain quality assurance policies and procedures specific to the SAP S/4
  
  HANA Business Platform.
• Facilitate cross-functional discussions with SAP functional consultants, developers, JJT, manufacturing, engineering, supply chain, and business stakeholders to define issues, identify root causes, and remediate with compliant system solutions that meet quality standards.
• Identify, track, analyze, and escalation Quality-related business and system errors, coordinating corrective and preventive actions while identifying trends for continuous improvement.
• Coordinate standardized regression testing and production readiness verification for the Business Quality function, ensuring consistency, compliance, quality, and alignment with release and deployment timelines.
• Support…