Senior Quality Technical Specialist OH

Senior Quality Technical Specialist

US Citizenship is required for this role.

Cincinnati, Ohio.

Dayton T. Brown, Inc. has a career opportunity for a Senior Quality Technical Specialist to join our growing Technical Publications Division at our Cincinnati, OH location.

We are seeking a qualified and motivated Senior Quality Technical Specialist to join our team in a full‑time, on‑site capacity. This position is based in Cincinnati, Ohio and requires daily in‑person attendance. Remote work or telecommuting is not authorized for this role.

The ideal candidate will bring a strong commitment to collaboration, communication, and hands‑on engagement with our team and operations. If you thrive in a dynamic, in‑person work environment and are ready to contribute to impactful projects, we encourage you to apply.

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers, illustrators, engineers, and subject matter experts to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
• Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and comply with customer requirements.
• Lead Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on‑time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

• 2‑ or 4‑year degree or equivalent experience.
• 7+ years’ experience in quality assurance for technical documentation or publication development.
• Strong knowledge of technical writing standards and style guides.
• Strong familiarity with S1000D standards.
• Experience with content management systems (CMS), version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Strong analytical skills with experience in collecting and reporting QA metrics.
• Strong organizational and communication skills.
• Strong relationship building, decision‑making and problem‑solving skills.
• Ability to work in pressure situations.
• Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
• US Citizenship – Required.
• Security Clearance – Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance.

• ASQ Quality Certifications
• DoD Aviation Maintenance Quality Assurance experience
• Turbine Engine experience
• A&P Certification
• International Organization for Standards (ISO) experience
  
  Experience with Lean, Six Sigma, and Total Quality Management (TQM)

• Tuition reimbursement
• A stable, successful organization
• Innovative work environment
• Advancement potential
• Private medical, vision, and dental insurance
• Profit sharing, 401K with company match
• Work/Life balance and family values

Dayton T. Brown, Inc. is an equal opportunity employer – Veterans and Disabled.