Quality Engineer

For over four decades, Big Top has manufactured and installed high-performance fabric structures in the United States, delivering American-made quality, innovation, and reliability. We don’t just build shelters — we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for businesses worldwide. With the support and financial backing of Altamont Capital Partners, we are in an exciting phase of growth, expansion, and innovation.

The Quality Engineer is responsible for supporting Big Top Manufacturing’s Quality Management System (QMS), driving continual improvement initiatives, reducing quality-related costs, improving process performance, and supporting the company’s ISO 9001:2015 certification efforts. This position works closely with Engineering, Manufacturing, Project Management, Purchasing, Installation Services, and Quality to improve product quality, customer satisfaction, and operational effectiveness. This role reports to the Director of Quality.

This position is based at our manufacturing site in Perry, FL, with an on-site schedule Monday through Thursday. Remote work is available on Fridays, unless project demands require a high level of in-person collaboration.

Exempt

None

• Supports the implementation and maintenance of the ISO 9001:2015 Quality Management System (QMS), ensuring ongoing compliance with company standards and applicable requirements.
• Assists with internal audits to include preparation, documentation, and coordination of corrective actions to address identified gaps.
• Facilitates the Corrective and Preventive Action (CAPA) process, ensuring timely identification, documentation, and resolution of quality issues.
• Leads structured root cause investigations, applying standard problem-solving methodologies to identify and eliminate underlying causes.
• Validates the effectiveness of corrective actions, ensuring sustainable resolution and prevention of recurrence.
• Maintains controlled quality records and documentation, ensuring accuracy, traceability, and audit readiness.
• Supports Management Review activities, including KPI development, tracking, analysis, and reporting to leadership.
• Delivers and reinforces quality training and awareness initiatives, promoting adherence to quality standards and a culture of accountability.
• Tracks and analyzes NCR, CAR, SCAR, and warranty data, identifying trends, systemic risks, and improvement opportunities.
• Develops and implements standardized work, process controls, and best practices to improve consistency and repeatability across operations.
• Drives initiatives to reduce rework, scrap, warranty costs, and operational inefficiencies.
• Leads and supports continuous improvement projects, utilizing Lean, Six Sigma, or equivalent methodologies to enhance process performance and product quality.
• Reviews engineering packages for quality, accuracy, and completeness, ensuring alignment with manufacturing and quality requirements.
• Supports implementation and sustainment of process controls and inspection plans, ensuring product conformity and process capability.
• Supports supplier quality management activities, including qualification, onboarding, and ongoing performance monitoring.
• Collaborates with suppliers to resolve quality issues through corrective actions and drives improvements in supplier performance.
• Performs data analysis and reporting, using quality metrics and trends to support decision-making, risk mitigation, and continuous improvement efforts.

• Advanced ability to lead structured root cause investigations using methodologies such as 5 Whys and Fishbone (Ishikawa) to identify, address, and prevent recurrence of quality issues.
• Proficient in applying statistical methods and data analysis techniques to evaluate process performance and support fact-based decision-making.
• Demonstrated ability to identify process inefficiencies, evaluate risks, and implement sustainable improvements that enhance quality, productivity, and cost performance.
• Working knowledge of Lean principles and tools (e.g., waste reduction, value…