Quality Specialist

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Regular Full-Time Professionals Columbia, SC, US

19 days ago Requisition

This is a full-time remote position, just be located in:
Florida, Georgia, North Carolina, South Carolina, Arkansas, Missouri, Oklahoma, Texas, Tennessee

The Quality Specialist will support the implementation, maintenance, and continuous improvement of the organization's Quality Management System (QMS), with a primary focus on preparing for and supporting a first-time CMMI Level 2 appraisal for the Services domain. This role will partner cross-functionally to ensure processes are defined, documented, implemented, and consistently followed in alignment with CMMI requirements and organizational objectives. The position requires a hands‑on approach to process deployment, evidence collection, training support, and audit readiness activities.

• Support the deployment and institutionalization of CMMI Level 2 practices across Services‑related functions
• Assist in the interpretation and implementation of applicable CMMI practices (e.g., Requirements Management, Configuration Management, Measurement & Analysis, Process & Product Quality Assurance, Supplier Agreement Management, etc.)
• Coordinate and support appraisal preparation activities, including:
  Evidence identification, collection, and validation;
  Artifact mapping to CMMI practices;
  Gap analysis and remediation tracking
• Participate in internal readiness reviews and mock appraisals
• Develop, update, and maintain SOPs, procedures, templates, and job aids aligned with both CMMI and ISO 9001:2015 requirements
• Ensure documented processes are clearly defined, version‑controlled, and effectively communicated to stakeholders
• Support the integration of CMMI practices into the organization's existing QMS (e.g., eQMS/Unifize)

• Conduct internal process and compliance checks to verify adherence to defined procedures
• Support PPQA (Process and Product Quality Assurance) activities by:
  Documenting noncompliance issues;
  Tracking corrective actions;
  Verifying implementation and effectiveness

• Assist in developing and delivering training related to new or updated processes
• Provide guidance to process owners and teams on CMMI expectations and required artifacts
• Support audit interview preparation for stakeholders participating in appraisal activities
• Support the definition and tracking of key performance indicators (KPIs) aligned with CMMI Measurement & Analysis practices
• Assist in analyzing process performance data and identifying improvement opportunities
• Contribute to CAPA and continuous improvement initiatives

• Bachelor's degree in business, Quality Management, Information Technology, or a related field
• 2–5 years of experience in quality assurance, process improvement, or compliance roles
• Experience supporting process implementation initiatives or audits (ISO 9001, CMMI, or similar frameworks) preferred

• CMMI Associate Certification (preferred)
• ISO 9001:2015 Internal Auditor or equivalent (a plus)
• Working knowledge of process documentation and quality management principles
• Familiarity with CMMI framework concepts (Services domain preferred)
• Strong organizational skills with attention to detail and documentation accuracy
• Ability to manage multiple tasks and follow through on deliverables
• Effective communication skills for cross‑functional collaboration
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); experience with eQMS platforms is a plus

• Ability to support a structured and disciplined approach to process implementation
• Strong attention to detail in documentation, artifact traceability, and audit readiness
• Proactive engagement with stakeholders to ensure adoption of defined processes
• Commitment to continuous improvement and quality excellence

We offer a competitive compensation package where you’ll be rewarded based on your…