Remote Call Quality & Compliance Analyst
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Spectraforce Technologies
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Spectraforce Technologies is seeking a Performance & Compliance Analyst I for a 2-month remote assignment in Jacksonville, FL. The role focuses on monitoring and scoring calls across Medicare and Under 65 lines, compiling results for coaching and improvement initiatives.
You will provide ongoing feedback, develop QC reports, and support training materials for staff, with monthly calibration sessions for leads and supervisors.
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