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Remote QA Analyst – Call Quality & Feedback
Remote / Online - Candidates ideally in
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listed on 2026-07-29
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listing for:
Maximus
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Maximus is recruiting a Quality Assurance Analyst to support FEMA, remotely, to monitor calls and provide performance feedback to ensure service levels and accuracy in disaster assistance processes. The role emphasizes high-quality customer interactions and adherence to procedures within the FEMA project.
Candidates should have a high school diploma or equivalent with 1–3 years of experience, be a US citizen, and able to pass a federal background check. Equipment is provided by Maximus.
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