FACETS QA Analyst -Claims Testing

About the Role

As a FACETS QA Analyst-Claims Testing, you will make an impact by ensuring the accuracy, quality, and integrity of healthcare claims processing systems through comprehensive testing and validation activities. You will be a valued member of the Quality Engineering team and work collaboratively with business stakeholders, claims operations teams, developers, and client partners to support successful healthcare platform implementations and enhancements.

• Perform end-to-end testing of FACETS claims processing applications, with a focus on dental claims, benefits, billing, and fee schedules.
• Execute parallel testing and validate claims adjudication results to ensure accuracy and compliance with business requirements.
• Design, develop, and execute test cases for functional, regression, user acceptance, and production validation testing.
• Identify, track, and manage defects using tools such as ALM and JIRA while collaborating with cross-functional teams to drive resolution.
• Conduct root cause analysis, perform backend data validation using SQL, and communicate testing outcomes effectively to stakeholders and clients.

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants within the United States, including Plano, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting.

This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• Strong experience with FACETS claims processing, including dental claims, benefits, billing, fee schedules, and claims adjudication.
• Healthcare payer domain expertise with solid understanding of claims life cycle and business processes.
• Experience in parallel testing, claims validation, and quality assurance methodologies.
• Strong SQL skills for backend testing, data validation, and reconciliation activities.
• Experience supporting UAT, regression testing, defect management, and production validation efforts using ALM, JIRA, or similar tools.

• Experience working on large-scale healthcare payer transformation or migration programs.
• Knowledge of healthcare industry regulations and compliance requirements.
• Experience collaborating directly with client stakeholders and business users.
• Strong analytical and problem-solving skills with expertise in root cause analysis.
• Ability to work independently in a remote and geographically distributed environment.

Applications will be accepted until August 10, 2026.

The annual salary for this position is between $53,477– $92,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

* Please note, this role is not able to offer visa transfer or sponsorship now or in the future*