Analyst, Creative Quality Assurance

Company description

For 25 years, Level has developed marketing solutions for some of the world’s most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.

This Analyst, Creative Quality Assurance plays a key role in supporting the delivery of high-quality retail merchandising work. This role is ideal for someone early in their QA career with a strong attention to detail, curiosity, and interest in creative and retail execution.

You will work closely with cross-functional teams to review and validate planograms and related deliverables, ensuring accuracy, consistency, and alignment with brand standards.

This is a hands-on role focused on execution, learning, and developing core QA capabilities in a fast-paced environment.

This role is remote and must be willing to work in Pacific time zone hours.

• Perform detailed QA reviews of planograms and retail deliverables to ensure accuracy in layout, spacing, product placement, and visual consistency
• Support validation of deliverables against established specifications and guidelines
• Identify, document, and track defects, ensuring issues are clearly described and actionable

• Assist in executing QA testing workflows across multiple projects
• Follow established QA processes and checklists to support consistent, high-quality outputs
• Contribute to maintaining documentation for QA standards and best practices

• Partner with project management, creative, and product teams to clarify requirements and resolve issues
• Communicate findings, risks, and updates clearly to team members
• Collaborate with distributed and cross-functional teams to support timely delivery

• Review deliverables to ensure alignment with brand guidelines and creative standards
• Assist in verifying accessibility standards (e.g., WCAG) where applicable

• Proactively identify opportunities to improve QA processes and workflows
• Build a strong understanding of tools, systems, and QA methodologies
• Seek feedback and continuously develop QA expertise

• 1-3 years of experience in quality assurance, quality control, or a detail-oriented production/creative role
• Exposure to retail, merchandising, or creative production environments is a plus

• Strong attention to detail and ability to spot inconsistencies or errors
• Ability to follow structured QA processes and apply checklists effectively
• Strong organization and time management skills, with the ability to manage multiple priorities
• Clear and professional communication skills

• Familiarity with tools such as Adobe InDesign (or similar design tools) is a plus
• Exposure to project tracking tools like Jira or similar systems
• Basic understanding of defect tracking and QA documentation

• Interest or familiarity with planograms or retail merchandising
• Drafting experience is a plus
• Awareness of accessibility standards (e.g., WCAG)
• Experience working in collaborative, cross-functional environments

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance,…