Remote Senior Quality Leader: CX & Process Improvement
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Northern, Floyd County, Kentucky, USA
Listing for:
Everise, Inc.
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Quality Assurance - QA/QC
AI Business & Operations, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Everise, Inc. is seeking a Senior Manager – Quality to lead end-to-end quality management across programs, ensuring superior customer experiences and compliance.
You will partner with Operations, Training, WFM, IT, and clients to translate data into actionable improvements and lead launches, transitions, and stabilization with HIPAA, PCI-DSS, GDPR, ISO 9001 adherence. The role requires 8+ years in quality management within CX/BPO contexts, strong analytical and leadership skills, and expertise
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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