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Quality Assurance Specialist — CX Improvement (Onsite/Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-22
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
TTEC
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
A global customer experience company is seeking a Quality Assurance Specialist in Charlotte, NC. In this role, you will evaluate customer interactions and improve satisfaction scores. The ideal candidate will have a high school diploma, at least six months of related experience, and skills in data analysis. You will help drive performance improvements and ensure quality standards are met through various auditing and reporting activities, contributing to a customer-centric work environment.
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