Remote Quality Assurance Coach & Improvement Coordinator
Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-08-30
Augusta, Kennebec County, Maine, 04338, USA
Listing for:
Maximus
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Maximus is seeking Limited-Service Quality Assurance Coordinators for a remote role in the United States. You will review and evaluate customer interactions to ensure quality, accuracy, and compliance with program standards.
Responsibilities include completing QA scorecards, analyzing performance trends, providing coaching and constructive feedback to agents and supervisors, and supporting continuous improvement initiatives.
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