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Remote Quality Assurance Coach

Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listing for: Maximus
Remote/Work from Home position
Listed on 2026-08-31
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a Limited-Service Quality Assurance Coordinator for a remote opportunity. You will review customer interactions, complete QA scorecards, analyze performance trends, and provide coaching to agents and supervisors to drive continuous improvement.

Essential duties include monitoring quality, developing performance indicators, and updating procedures while ensuring adherence to contract standards.

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