Remote Call Center QA Supervisor: Lead Quality & Growth
Remote / Online - Candidates ideally in
Oxnard, Ventura County, California, 93030, USA
Listed on 2026-09-03
Oxnard, Ventura County, California, 93030, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
Quality Assurance - QA/QC
-
Management
Job Description & How to Apply Below
Gainwell Technologies is seeking an experienced Call Center Quality Assurance Supervisor to support California's Medi-Cal program. You will lead a team of QA professionals responsible for monitoring customer interactions, maintaining quality standards, and driving improvements in the customer experience.
You will coach and develop your team, analyze quality trends, lead calibration efforts, and collaborate with Operations, Training, and Leadership to turn insights into measurable performance
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