QA Lead​/Manager

QA Team Lead / Manager

This is a remote position. QA Team Lead / Manager Full-Time | Houston, TX / Remote

About Pro Score.ai:
Pro Score.ai is building technology that makes workforce compliance easier, smarter, and more reliable for highly regulated industries. Our platform supports some of the largest construction organizations in the world, helping them manage complex compliance requirements, reduce risk, and stay prepared for audits. When compliance, regulatory exposure, and customer trust are on the line, software quality matters. Our engineering team is collaborative, practical, and focused on building products that perform in the real world.

We're looking for an experienced QA Team Lead / Manager who can bring that same mindset to our quality organization, someone who enjoys leading people while still staying close to the technology.

The Opportunity:

This is a hands-on leadership role with real ownership. You'll lead a team of 3–5 QA Engineers and take responsibility for quality across Pro Score's features and releases. You'll guide testing strategy, improve processes, strengthen automation, manage team priorities, and partner directly with Product and Engineering throughout the development lifecycle. Most importantly, QA isn't viewed as the final checkpoint 'll have a seat at the table, helping identify risks, challenge assumptions, improve requirements, and influence how we build software before it reaches production.

What You'll Do:

Lead Quality Strategy:
Own and continuously improve our overall testing approach across functional, regression, integration, API, automation, and edge-case testing.

Lead & Develop the QA Team:
Manage and mentor a team of 3–5 QA Engineers. Set priorities, balance workloads, provide technical guidance, and create an environment where engineers can grow and do their best work.

Own Release Readiness:
Take ownership of QA sign-off and deployment readiness. Evaluate test results, outstanding defects, acceptance criteria, and overall risk to make clear, data-driven go/no-go recommendations.

Partner with Product & Engineering:
Bring QA into the conversation early. Participate in sprint planning, review requirements for testability, identify potential gaps, and raise quality concerns before development is complete.

Strengthen Bug & Defect Management:
Establish a high standard for actionable defect reporting, including clear reproduction steps, logs, network payloads, environmental details, and supporting evidence that helps Engineering move quickly.

Build Smarter Regression Coverage:
Continuously evaluate the regression suite to ensure it reflects the current product. Add coverage where it creates value and retire outdated tests so the suite remains efficient, relevant, and trustworthy.

Drive Automation:
Help shape and scale our automation strategy, with a focus on Playwright and Type Script/JavaScript. Ensure automation provides meaningful, maintainable coverage rather than simply increasing test counts.

Communicate Quality & Risk:
Serve as a trusted voice on product quality. Translate technical testing results, defects, and release risks into clear information that Product, Engineering, and business leadership can act on.

Build for Auditability:
Compliance software requires a different level of precision. You'll help create testing processes, documentation, logging, and traceability that can stand up to both internal scrutiny and external audit requirements.

What We're Looking For:

QA Leadership &

Experience:

5–10 years of hands-on Quality Assurance experience. At least 2 years of experience leading or managing QA/engineering teams. Proven experience owning test planning, strategy, execution, and release readiness. Experience building, developing, or scaling QA teams and processes. Strong understanding of functional, regression, integration, API, and risk-based testing. Experience working closely with Product and Engineering in Agile/Scrum environments. Ability to lead while remaining technically involved when needed.

Technical

Experience:

We're looking for someone comfortable working within a modern QA environment, including:
Playwright strongly preferred. Cypress and/or…