QA Analyst

PLEXIS Healthcare Systems, Inc., a progressive software development company in Medford, OR, is looking to hire an enthusiastic and experienced QA Analyst. The candidate must be local to the Southern Oregon area.

The QA Analyst ensures high-quality software delivery through a combination of manual and automated testing, risk analysis, and validation across the SDLC. This role also leverages AI-assisted testing tools and automation frameworks to improve efficiency, accuracy, and coverage in healthcare software validation.

The Quality Assurance (QA) Analyst relies on a broad skill set of technical experience, industry knowledge, judgment, and continual skill development to plan and accomplish goals; regularly performing and managing time against a variety of complicated tasks with varying priorities under general supervision.

• Create manual and automated test cases and test case scripts
• Perform automated and manual testing, analyzing, and documenting associated results
• Document defects with detail, accuracy, and conciseness while ensuring the defect is reproducible
• Provide risk assessment and other feedback throughout the SDLC
• Review and analyze artifacts and deliverables throughout the SDLC
• Map requirements to functional design elements and/or system workflows for test creation
• Troubleshoot complex setups to isolate, determine, and report defect root cause
• Review user documentation for accuracy of implemented functionality descriptions
• Ability to work from home as needed

• Timely, high-quality fulfillment of essential functions and basic duties
• Knowledge, application, and adherence to PLEXIS process methodology and corresponding tools used to support such methodology
• Timely and consistent response/turn-around of status reports, time entry and other documentation required by PLEXIS
• Professional business communications (verbal, written and professional appearance)
• Multi-tasking and successful prioritization of daily duties to maximize project(s) success
• Demonstration of positive attitude toward company, products, and employees
• Promotion of cooperative behavior and team efforts
• Regular attendance during normally scheduled hours
• Demonstrates and adheres to PLEXIS' Core Values
  • Accountability and integrity in everything we do
  • Collaborative in all interactions
  • Execute with precision and creativity
  • Strive for continuous improvement
  • Passionate about positive experiences and outcomes
  • Health, family & fun

• BS degree in Computer Science and/or demonstration of equivalent experience
• 3+ years of QA or software testing experience, preferably in healthcare or health IT
• Knowledge of AI-assisted testing tools and automation frameworks (Selenium, Cypress, Playwright, Claude Code)
• Hands-on experience with AI-assisted and AI-augmented testing tools for test generation, self-healing automation, and defect/results analysis
• Moderate to advanced knowledge of computer software and hardware
• Moderate to advanced knowledge of troubleshooting and testing methodologies
• Basic to advanced mathematics with an understanding of basic to complex software logic
• Moderate to advanced knowledge of software development and the SDLC

Required:

• Strong attention to detail
• Solid troubleshooting skills
• Excellent written and verbal communication skills
• Experience testing Web Application, Web Services, and REST/SOAP API’s
• Ability to systematically analyze new and/or existing software functionality
• Ability to create and maintain databases using MS SSMS
• Ability to interact cohesively in a collaborative and cross functional team environment
• Ability to read, understand, and interpret a variety of internal and external documentation
• Ability to use available reference materials to exhaustively research software functionality
• Ability to work in a dynamic and fast-paced environment, with time-sensitive deadlines
• Dedication to honoring agreements
• High degree of integrity
• Self-motivated

Preferred:

• Experience with automated testing software and methodologies
• Experience in the healthcare payer claims processing industry
• Hands-on experience with AI-assisted and AI-augmented testing tools for test generation, self-healing automation, defect/results analysis, and review and validate AI artifacts
• Use AI-assisted testing tools to generate, author, and maintain manual and automated test cases from requirements, user stories, and design artifacts
• Ability to create, read, and understand TSQL
• Ability to create, read, and understand Power…