Bilingual Quality Analyst; EN/SP Remote QA & Audits
New York, New York County, New York, 10261, USA
Listed on 2026-09-17
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager
Location: New York
Firstsource is hiring for a Remote Quality Auditor/Trainer who will deliver orientation and ongoing training for call center personnel, focusing on soft skills, supervisor, process and product training.
The role conducts daily quality audits, prepares reports, supports managers with improvements, and assists training with manuals. Requires high school diploma, bilingual English/Spanish, and call center experience.
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This posting is for the Bilingual Quality Analyst (EN/SP) – Remote QA & Audits role at Visa Hunt, based in United States.
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