Senior Quality Assurance Engineer; Remote

Company Description

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

M3 Global Research, an M3 company is looking for a Senior QA Engineer to manage the daily QA activity related to work submitted by the Engineering Team. The Senior QA Engineer will be responsible for testing products to ensure that the software runs smoothly and meets client needs both in functionality and scale.

Including, but not limited to the following:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Communicates quality standards and parameters to QA team and development team.
• Coordinates product testing processes.
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Reviews client, customer, and user feedback.
• Works with manager to help communicate releases to the business

• Bachelor's degree and/or Master's degree in Computer Science or equivalent and/or related work experience
• 4+ years of relevant QA/testing automation experience
• Experience with business software systems and user management
• Knowledge of software QA methodologies, tools and processes
• Teamwork oriented
• Exceptional ability to multi-task and balance multiple projects and priorities
• Ingenuity and the willingness to learn new techniques.
• Superior problem-solving ability; an analytical mindset
• Excellent interpersonal communication skills – both verbal and written

Including, but not limited to the following:

• Familiarity with AI-assisted testing tools and workflows, including how to leverage LLMs to generate test cases, analyze logs, and identify edge cases
• Experience with test automation frameworks such as Selenium Web Driver, Playwright, and Cypress for end-to-end browser-based testing
• Working knowledge of API testing tools such as Postman, REST Assured, or comparable frameworks for validating service-layer behavior
• Familiarity with AI-powered QA platforms such as Testim, Mabl, or…