Remote Call Center Quality Assurance Lead
Modesto, Stanislaus County, California, 95350, USA
Listed on 2026-09-22
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Quality Assurance - QA/QC
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Management
Gainwell Technologies seeks an experienced Call Center Quality Assurance Supervisor to support California's Medi-Cal program. You will lead a team of QA professionals responsible for monitoring customer interactions, maintaining quality and compliance standards, and driving tangible improvements in the customer experience.
In this role you will coach and develop your team, analyze quality trends, lead calibration sessions, and partner with Operations and Training to turn insights into measurable
This Full Time position is for the Remote Call Center Quality Assurance Lead role at Remote Fetch.
The advertised compensation is 58.000 - 83.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Call Center Quality Assurance Lead role in the description above.
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