Remote Call Quality Auditor & Trainer – Bilingual
Louisville, Jefferson County, Kentucky, 40206, USA
Listed on 2026-10-02
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Quality Assurance - QA/QC
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Language/Bilingual
Sourcepoint, a Firstsource company, is hiring a Quality Auditor to identify, analyze and improve quality across client contracts. This remote, work-from-home role supports SLA metrics through audits, reporting, and training initiatives.
You will collaborate with departments, review quality reports, and conduct development sessions to ensure employees meet high standards. Requirements include bilingual Spanish/English, call center experience, and MS Office proficiency.
This is a strong position to take on the Remote Call Quality Auditor & Trainer – Bilingual role at Firstsource.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Call Quality Auditor & Trainer – Bilingual role in the description above.
We appreciate your interest in this position.
Join Firstsource and contribute to our ongoing work.
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