QA Manager; REMOTE

Koniag Professional Services, LLC a Koniag Government Services company, is seeking an experienced QA Manager to support KPS and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

The ideal candidate is a strategic, results-driven leader who is passionate about software quality, committed to building and mentoring high-performing QA teams, and possesses the ability to design and implement robust quality assurance frameworks that ensure the delivery of reliable, compliant, and high-quality solutions. This position requires the ability to obtain a Public Trust Clearance to support our government customer.

The QA Manager will be responsible for leading all quality assurance activities across one or more software development programs, establishing and enforcing QA standards, managing a team of test engineers, and ensuring that all software solutions meet defined quality, performance, security, and compliance requirements prior to deployment. This individual will serve as the primary quality assurance authority within the program, partnering closely with project managers, developers, business analysts, and government stakeholders to embed quality throughout the entire software development lifecycle.

• Lead, manage, and mentor a team of QA engineers and test analysts, providing technical direction, performance feedback, and professional development support.
• Develop, implement, and continuously improve comprehensive QA strategies, frameworks, methodologies, and standards across all assigned programs and projects.
• Oversee the design, development, and execution of test plans, test cases, and test scripts for all testing phases including functional, regression, integration, system, performance, security, and user acceptance testing.
• Ensure complete and accurate test coverage across all software deliverables by reviewing and approving test plans, test cases, and test results produced by the QA team.
• Serve as the primary point of contact for all quality assurance matters, communicating QA status, risks, metrics, and findings to project leadership and government stakeholders in a clear and timely manner.
• Establish and maintain quality metrics, key performance indicators (KPIs), and reporting dashboards to monitor and communicate software quality trends and testing progress throughout the project lifecycle.
• Collaborate with project managers, developers, and business analysts during requirements reviews, design walkthroughs, and sprint ceremonies to ensure quality considerations are integrated early in the development process.
• Drive the adoption and continuous improvement of test automation frameworks and tools to increase testing efficiency, coverage, and reliability across programs.
• Oversee defect management processes, ensuring defects are identified, documented, tracked, prioritized, and resolved in a timely manner consistent with project SLAs and quality standards.
• Conduct root cause analysis on recurring defects, production incidents, and quality escapes, developing and implementing corrective and preventive action plans.
• Ensure all QA activities comply with applicable federal regulations, agency-specific requirements, Section 508 accessibility standards, and established security and compliance guidelines.
• Develop and maintain QA process documentation including QA plans, standard operating procedures (SOPs), testing guidelines, and traceability matrices.
• Coordinate and manage user acceptance testing (UAT) activities with government customers and end users, providing planning support, documentation, and training as needed.
• Assess and manage quality-related project risks, developing mitigation strategies and escalating issues to program leadership as appropriate.
• Evaluate, recommend, and implement new testing tools, technologies, and methodologies to enhance the QA program's capabilities and effectiveness.
• Support proposal efforts, program reviews, and audits by providing QA-related input, documentation, and subject matter expertise as required.
• Ensure QA team adherence to Agile and SDLC best practices, actively participating in sprint planning, backlog grooming, retrospectives, and other Agile…