Remote Quality Analyst – Call Center QA & Coaching
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-10-02
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, IT QA Tester / Automation
Sagility is seeking a Quality Analyst Triwest to remotely monitor customer service performance, ensure accurate coding in CRS, and provide actionable feedback to CSRs. You will contribute to daily quality metrics and help maintain consistent call handling and documentation across the team.
This role is work-from-home in the United States, requiring 1–2 years in a call center and familiarity with claims processes, with a focus on coaching, accuracy, and timely reporting.
This posting is for the Remote Quality Analyst – Call Center QA & Coaching role at Sagility India Private Ltd, based in El Paso, TX, United States.
For the Remote Quality Analyst – Call Center QA & Coaching position at Sagility India Private Ltd, we are reviewing applications now.
Step into the Remote Quality Analyst – Call Center QA & Coaching role at Sagility India Private Ltd in El Paso, TX, United States and grow with us.
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