Senior Farm Quality Compliance Specialist

Senior Farm Quality Compliance Specialist

Location – Outside
This is an outside role, which means that you will work at a distance within the assigned territory, which includes eastern Indiana, western Ohio, and the broader Mideast region. Expected travel is up to 25%, which includes travel throughout the territory as well as trips to our Wisconsin offices approximately four times per year.

Employee Type – Salaried

Bonus
– This position is eligible for a 3% annual incentive bonus based on cooperative and individual performance.

Safety Sensitive – Yes

The Senior Farm Quality Compliance Specialist plays a key role in supporting member-owner success by ensuring milk quality excellence, regulatory compliance, and continuous improvement across CROPP Cooperative farms. This position partners closely with internal teams, member-owners, and external stakeholders to safeguard product integrity and strengthen overall farm performance.

Quality Compliance and Regulatory Oversight - 45% of the time

• Ensure member-owner compliance with CROPP Cooperative quality policies, regulatory requirements, and industry standards, including IMS survey compliance, FDA ratings, and on-farm inspections.
• Partner with state and federal agencies to maintain compliance with applicable organic and dairy regulations.
• Oversee milk sampling processes and coordinate with laboratories and haulers to ensure accuracy, efficiency, and consistency in testing.
• Communicate farm status updates, including suspensions, and maintain strong working relationships with milk handlers and field staff.

Milk Quality Performance and Technical Support - 45% of the time

• Monitor, analyze, and interpret milk quality data to identify trends, mitigate risks, and recommend corrective actions that improve regional performance and protect member-owner pay price.
• Conduct on-farm assessments to troubleshoot milk quality concerns, perform root cause analysis, and implement and track corrective action plans.
• Serve as subject matter expert in milking systems, Grade A requirements, and PMO regulations providing technical guidance and expertise.
• Provide respectful coaching and training to member-owners to strengthen quality practices and support long-term farm sustainability.
• Collaborate with Regional Pool Managers, internal teams, milk handlers, and industry partners to drive continuous improvement in milk quality.

Program Management and Continuous Improvement - 10% of the time

• Support member-based programs such as the Work Improvement Plan (WIP) and present complex cases and recommendations to leadership.
• Contribute to KPI development, tracking, and continuous improvement to support on-farm quality objectives.
• Monitor departmental budget activities.
• Maintain confidentiality and professionalism in all interactions.

• Assist in development of quality policies and procedures.
• Provide backup support for Regional Pool Managers and other team members as needed.
• Represent CROPP at industry events and producer meetings.
• Maintain accurate and timely documentation, reporting, and recordkeeping aligned with regulatory and organizational standards.
• Identify opportunities for process improvement and recommend innovative solutions to enhance efficiency and effectiveness.
• Support onboarding and mentoring of new team members or field staff.
• Respond to urgent or escalated quality issues, including after-hours support when necessary.
• Perform other duties as assigned by supervisor.

• Minimum five years’ experience working with dairy farmers on the technical quality of raw milk.
• Bachelor of Science degree in Dairy Science, Agriculture, or equivalent experience.
• Knowledge of milking…