Remote Quality Assurance Analyst – Healthcare Call Center
Northern, Floyd County, Kentucky, USA
Listed on 2026-10-06
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, IT QA Tester / Automation
Health Edge is seeking a Call Center Quality Analyst to monitor and evaluate agent interactions, ensuring adherence to KPIs, CPIs, and SLAs. You will partner with leadership and training teams to drive quality improvements and maintain audit documentation for client and internal audits.
Geographic Responsibility:
Remote, US. This is a full-time, permanent position requiring strong communication skills and experience with Genesys and Microsoft Office. Travel may be required based on company needs.
The Remote Quality Assurance Analyst – Healthcare Call Center role at Praxy is now open for applications in Northern, KY, United States.
This position is for the Remote Quality Assurance Analyst – Healthcare Call Center role at Praxy.
We are seeking a motivated Remote Quality Assurance Analyst – Healthcare Call Center to join Praxy in Northern, KY, United States.
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