Remote PMO Quality Analyst; VA ESOM

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Kentro is hiring for a PMO Quality Analyst to support the VA ESOM contract
. The analyst will ensure program deliverables, supporting data, and approval records meet contractual requirements, established standards, client expectations, and applicable federal guidance.

This role blends deliverable review, quality analytics, process improvement, and executive reporting. The ideal candidate turns complex delivery data into clear insights, strengthens controls without slowing teams down, and uses modern analytics and automation tools to improve quality, transparency, and customer outcomes.

Location:
Remote – This position can be performed remotely within the United States and will support Eastern Time working hours.

Compensation Range: The anticipated base salary range for this position is $75,000 –$90,000 annually and reflects Kentro’s good‑faith expectations at the time of posting. Final compensation is determined based on the role’s requirements, relevant skills, experience, education, certifications, work location, applicable security clearance requirements, market conditions, internal equity, and contract requirements.

This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability.

• Plan and perform quality reviews of program deliverables against scope, schedule, acceptance criteria, approved templates, and quality standards.
• Verify that each deliverable is accurate, complete, accessible, properly formatted, approved, traceable, and supported by required submission evidence.
• Maintain the authoritative deliverable repository, version history, approval records, review comments, and audit trail in accordance with document-control practices.
• Define, calculate, and monitor quality and delivery KPIs, including on-time delivery, first-pass acceptance, rework, defect trends, corrective‑action aging, service performance, and customer satisfaction.
• Create and maintain leadership dashboards and recurring performance reports that communicate trends, risks, root causes, and recommended actions.
• Validate source data, metric definitions, business rules, and reporting logic; investigate discrepancies and coordinate timely correction of data‑quality issues.
• Conduct trend, variance, and root‑cause analysis to identify systemic quality risks, emerging issues, and opportunities for preventive action.
• Develop and improve quality gates, checklists, review protocols, templates, and standard workflows across the deliverable lifecycle.
• Log and track quality findings, nonconformances, corrective actions, and preventive actions through closure; verify that corrective actions are effective.
• Facilitate readiness reviews with project managers, technical leads, analysts, and subject matter experts and clearly communicate release or submission risks.
• Support internal audits, customer reviews, compliance assessments, and evidence requests; maintain organized, inspection‑ready records.
• Automate repeatable reporting, notifications, approvals, and quality‑control activities where practical while…