Remote Quality Assurance Specialist – Client Interaction
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Nex Rep, LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from Nex Rep’s independent contractors, identify trends, and collaborate with the client’s certification and operations teams to ensure client standards are met.
You will monitor interactions in real time or after the fact, review customer satisfaction data, provide recommendations for the client’s quality scorecard, participate in calibration sessions, and share feedback with Nex Rep teams, including
We have an opening for a Remote Quality Assurance Specialist – Client Interaction in Portland, ME, United States within Management & Operations, Sales.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Quality Assurance Specialist – Client Interaction role in the description above.
We appreciate your interest in this position.
Join Nex Rep, LLC and contribute to our ongoing work.
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