Remote Quality Assurance Analyst — Customer Interactions
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS from Nex Rep's independent marketplace contractors, identifying trends and collaborating with certification and operations teams to meet client standards.
You will monitor interactions in real time or post hoc, provide recommendations for client scoring, participate in calibration sessions, and share detailed feedback with contractors to drive quality and customer satisfaction.
We have an opening for a Remote Quality Assurance Analyst — Customer Interactions in Portland, ME, United States within Management & Operations, Sales.
Are you ready to take on the Remote Quality Assurance Analyst — Customer Interactions role at Nex Rep LLC?
We would love to welcome a new Remote Quality Assurance Analyst — Customer Interactions to our organisation in Portland, ME, United States.
For the Remote Quality Assurance Analyst — Customer Interactions position at Nex Rep LLC, we are reviewing applications now.
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