Services Quality Manager; Remote

For our client, we are seeking a Services Quality Manager to join the team of a leader in the Energy & Utilities space.

This role will lead service quality efforts supporting utility-scale solar operations with a strong focus on asset integrity, performance, and continuous improvement. You will help shape and maintain a Quality Management System aligned to ISO standards while partnering closely with engineering and operations teams. The position also plays an important role in strengthening field execution, improving customer satisfaction, and driving a culture of service excellence across the organization.

Location:

Remote

Compensation: $116,733 – $142,998 annually

• Develop and maintain a tailored Quality Management System (QMS) for solar operations
• Ensure compliance with ISO standards focused on asset integrity and performance
• Integrate service quality processes with asset management objectives
• Collaborate with engineering and operations to enhance asset value
• Define and monitor KPIs for service quality and customer satisfaction
• Lead root cause analysis and implement corrective actions
• Train field staff on quality protocols and promote a service excellence culture

• 5+ years of experience in quality assurance or asset management in utility-scale solar
• Strong knowledge of ISO 9001 and ISO 55000 standards
• Experience with solar O&M, SCADA systems, and CMMS platforms
• Familiarity with asset lifecycle planning and reliability engineering
• CQE, CQA, or IAM Certificate preferred
• Strong analytical skills and strategic thinking
• Effective communicator with cross-functional leadership abilities

• Medical, dental, and vision insurance for employees and families
• 401(k) plan enrollment
• Paid vacation, sick leave, and holidays
• Basic life and disability insurance provided

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.