Remote Quality Assurance Specialist – Client Interaction
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Nex Rep, LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from Nex Rep’s independent contractors, identify trends, and collaborate with the client’s certification and operations teams to ensure client standards are met.
You will monitor interactions in real time or after the fact, review customer satisfaction data, provide recommendations for the client’s quality scorecard, participate in calibration sessions, and share feedback with Nex Rep teams, including
We invite applications for the Remote Quality Assurance Specialist – Client Interaction position located in Portland, ME, United States.
Join Nex Rep, LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Quality Assurance Specialist – Client Interaction role at Nex Rep, LLC, based in Portland, ME, United States.
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