Assistant Community Manager - Claro Waterfront

Position: Assistant Community Manager - Claro At The Waterfront
ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

JOB DESCRIPTION SUMMARY
Claro at the Waterfront has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.

Claro at the Waterfront, urban lifestyle meets the ease of waterfront living. With a premier selection of well-appointed amenities, Mediterranean inspired design and sophisticated finishes, our homes are distinctly designed to deliver comfort and ease to your lifestyle. Our warm and inviting community spaces act as an extension of the surrounding beauty of the Vancouver Waterfront. Whether you need space to work from home, entertain, or just relax and recharge, our thoughtful layouts provide a curated space to elevate the way you live.

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

• Being part of a team and having fun while providing excellent customer service

• Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.

• Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours

• Reviewing and submitting invoices from vendors, contractors, and service providers for payment.

• Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.

• Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.

• Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.

• Acts as the on-site supervisor in the absence of the Community Manager.

What we are looking for

• Previous property management experience is required, fee management preferred

• Proficient in MS Office Suite and Yardi/One Site software highly desired but not required

• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting

• Excellent communication skills: ability to read, write and communicate effectively

• High level of professionalism in both manner and dress

• A high school diploma or equivalent and professional knowledge of business discipline are required.

What sets us apart:
Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and…