Roaming Property Manager – North Central Region

Job Responsibilities

• Travel daily to sites across their region to fill in for, support, and assist operations.
• Assist with leasing, compliance, maintenance, resident complaints, rent collection, timely recertifications, reporting, as well as handling any necessary property management tasks while on site.
• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Collect and deposit rent within 24 hours of collection, notifying residents of delinquent rent.
• Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
• Must maintain and build applicant wait list.
• Conduct initial lease process with certification and annual re-certification for affordable housing, state agency, and government agency programs.
• Pass INSPIRE, State, and Government Agency inspections as well as maintaining company standards.
• Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
• Process applications for move-in/transfer and forward to Compliance for approval.
• Conduct inspections, including inspecting unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
• Inspect and supervise the work of outside vendors.
• Walk the property on a daily basis.
• Organize community activities on a regular basis according to the requirements of the property's individual property management agreement and lease.
• Must be available to be on call for after-hours emergencies and other business needs.
• Travel to, and participate in, both regional and home office training and/or conferences as required.

• High school diploma or equivalent
• Minimum 3 years of experience in affordable housing property management
• Experience working with the Low Income Housing Tax Credit program
• Strong customer service skills
• Strong knowledge of Real Page Onesite
• Strong knowledge of fair housing, local and state regulations
• Proficient in auditing, training, and executing standards and goals
• Strong competency in Microsoft office suite and familiar with learning new software

• property management
• auditing
• training
• executing standards
• rent collection
• lease process
• inspections
• preventative maintenance
• reporting
• recertifications

• customer service
• communication
• problem-solving
• organization
• time management
• interpersonal skills
• leadership
• adaptability
• attention to detail
• conflict resolution

• high school diploma
• affordable housing property management certification
• Low Income Housing Tax Credit program knowledge