Property Manager; or On-Site Management Couple

Overview

Skyline RV Resort is a family RV park & campground conveniently located between Buffalo and Rochester, New York in the charming town of Darien Center. Our rural location offers peace and serenity while still being close enough to the action for day trips to major cities. This property offers spacious sites, amenities to enjoy like our two swimming pools, cornhole courts, and our large event center and recreational spaces.

The Property Manager reports directly to the Operations Manager and will be responsible for the overall operations of our community. This includes, but is not limited to, enforcing onsite rules and regulations, ensuring all team members are aware of and comply with policies and operational procedures, providing customer service to all staff, visitors, and guests, monitoring monthly expenses, and overseeing capital expenditure improvements.

• Manage the day-to-day operations of the property including property, staff, buildings, and incidents that may occur.
• Ensure 100% compliance with company Home Office standards around well-maintained properties.
• Manage an established property budget – not exceeding the costs and capital allocated, "thinking like an owner".
• Enforce the Park's rules and regulations, follow all applicable safety procedures while promoting positive guest relations.
• Ensure compliance with federal, state and local agencies that regulate fair housing laws and park operations.
• Maintain and increase occupancy rates.
• Provide accurate and timely reporting on a weekly basis.
• Perform a variety of duties associated with maintenance and related programs.
• Attract new customers and guests through excellent customer service, social media (Facebook, Instagram, etc.) and other marketing sources.
• Prepare end-of-year goals and objectives for the following year working with Home Office to set up the operational budget for the coming year.
• Partner with HR to recruit, hire and train employees.
• Partner with Marketing on all marketing materials for the property.
• Keep accounts receivable down and ensure the collection process is being followed.
• Other job‑related duties or special projects as assigned.

• 10+ years of experience in Asset or Property Management.
• Flexible with work hours, including occasional weekends.
• Ability to actively walk through the park and facilities while performing work duties.
• High school Diploma or GED required.
• Great communication skills a must.
• Proficient in Microsoft Office.
• Familiar with Rent Manager management software or willingness to quickly learn it.

• Able to stand, walk, stoop, kneel, bend and reach periodically.
• Physically able to stand and navigate around the property for extended periods of time.
• Visually look at a computer for extended periods.
• Able to sit and use the computer for hours at a time.
• Subject to environmental conditions; work activities can occur inside and outside.
• Repetitive hand motions, such as typing.
• Able to safely lift, pull and push up to 25 pounds.