Traveling Recertification Specialist

Overview

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Traveling Recertification Specialist (TRS), under the direction of the Compliance Director, travels to assigned multifamily communities for the purpose of requalifying existing residents for continued occupancy and, in some circumstances, qualifying applicants for initial occupancy. Occasionally, a combination of on-site and remote work may be engaged. Inasmuch as such assignments will arise to correct or cure significant deficits in site teammate performance, or obvious absence of performance, the findings and decisions of the TRS, with respect to all matters touching resident (re) certification, shall be discharged in full force and effect, and treated with the same consideration as if the decision was made by the Regional Property Manager, Regional Vice President, or other executive with direct or indirect oversight of the community.

The TRS is granted decision-making authority to enforce best practices. In the event of differing recommendations for solutions between the TRS and either the Community Manager or Regional Property Manager, with respect to (re) certification matters, the issue shall be referred to the Senior Vice President of Compliance and Operational Policy. Except in truly emergency situations, the TRS does not involve herself/himself in other operational matters at the site.

The TRS shall, from time to time, be asked to participate in so-called 'due diligence' teams (for the purpose of assessing the compliance-related viability of potential new acquisitions) and/or reviewing files at communities within the portfolio for other purposes (e.g. acquisition/rehabilitation scenarios). Such assignments shall be made by the Director of Compliance under the direction of the Senior Vice President of Compliance and Operational Policy and other leadership team members.

This responsibility requires organization and great attention to detail. The TRS may, on a daily basis, conduct interviews, process paperwork, interact with various compliance teammates, other Michael's teammates, residents and agency specialists. The Traveling Recertification Specialist must be able to track and monitor multiple tasks, all within specific time constraints.

The traveling recertification specialist position is a rewarding job to those who enjoy traveling and get satisfaction from helping people secure quality, affordable housing.

1. Travel to selected communities, portfolio-wide, as directed.

2. Interact with other field-based teammates in accordance with Michaels' mission statement and core values.

• Conduct applicant interviews and determine eligibility.
• Coordinate on-site data collections and processing of resident information.
• Schedule resident recertification interviews.
• Ensure proper calculation of income, assets, rent levels, etc. and the completion of the (re) certification.
• Coordinate apartment inspections for recertifications (in tandem with the Rental Manager).
• Maintain resident files in accordance with company policy & regulatory agency policy.
• Perform any and all other duties as requested or assigned.

Required Experience:- Three or more years’ experience with affordable multifamily housing management- LIHTC, COS, USDA-RD & other industry program certifications essential-…