Virtual Assistant Property Management

Pelican Development is seeking a reliable and organized Property Management Virtual Assistant to support its remote property management operations. The ideal candidate will assist with tenant and owner communications, maintenance coordination, lease administration, and general administrative activities to ensure smooth property operations.

This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks independently. The successful candidate will help improve operational efficiency, maintain accurate records, and support property managers in delivering quality service to tenants and property owners.

• Manage and respond to tenant and owner inquiries through email, phone, and property management platforms.
• Coordinate maintenance requests and follow up with vendors and contractors to ensure timely completion.
• Assist with lease administration, including drafting, renewals, and document management.
• Maintain accurate property records using property management software such as App Folio.
• Support rent collection activities, monitor payments, and report outstanding balances.
• Prepare reports, spreadsheets, and summaries for property managers and stakeholders.
• Create and manage property listings across rental platforms to help reduce vacancies.
• Provide administrative support including scheduling, data entry, and calendar management.

• Previous experience in property management, real estate administration, or a related field is preferred.
• Experience using property management software such as App Folio, Buildium, or Rent Manager.
• Strong written and verbal communication skills with a professional customer-focused approach.
• Highly organized with the ability to multitask and manage priorities in a fast-paced environment.
• Reliable internet connection and a fully equipped home office setup.
• Proficiency in Microsoft Office Suite and/or Google Workspace.
• Ability to work independently with strong attention to detail.
• Fluent in both English and Spanish.

• Property management operations, tenant relations, and lease administration
• Property management software and digital administrative tools
• Customer communication, reporting, and remote work processes

Estimated

Qualification:

Diploma or Bachelor’s Degree in Business Administration, Real Estate, Management, or a related field