Part-time Telephone Interviewer - Work From Home

Part‑time Telephone Interviewer – Work From Home

About Us: At Siena Research Institute Powered by Recon

MR we help some of the world’s most prominent companies and organizations navigate their most pressing challenges. We conduct professional research interviews that provide critical insights for organizations across a wide range of industries. Our work supports decision‑making on important topics that help shape policies, services, and public understanding. Join a collaborative team where your work directly contributes to meaningful research.

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MR is currently hiring for a remote work‑from‑home telephone interviewer to work with the Siena Research Institute team. In this role, you will conduct outbound research calls as part of scheduled survey projects.

• Make outbound telephone calls to potential respondents
• Read survey questions verbatim, exactly as written
• Ask questions clearly and professionally
• Accurately record responses, including both multiple‑choice and open‑ended responses
• Follow project‑specific calling protocols and quality standards

• Strong listening and speaking skills
• Ability to read text exactly as written
• Comfort conducting phone conversations for extended periods
• Basic computer proficiency (keyboard, mouse, and web‑based systems)
• Ability to remain focused and productive while seated for extended periods
• Reliability and the ability to adhere to an agreed‑upon work schedule
• Must live in Texas

(Not required, but candidates who meet one or more of the following are strongly preferred)

• Prior experience conducting telephone surveys or polling interviews
• At least one year of experience in polling, interviewing, or similar research roles
• Familiarity with Computer‑Assisted Telephone Interviewing (CATI) systems
• Previous experience using Voxco or similar survey platforms
• Working knowledge of Microsoft Office applications
• Experience using UKG or a comparable time‑tracking system
• Bilingual proficiency in English and Spanish (reading, speaking, and writing)

• Commitment:
  Approximately 20 hours per week
• Operating hours:
  • Monday–Thursday: 1:00 p.m. – 9:00 p.m. EST
  • Sunday: 2:00 p.m. – 8:00 p.m. EST
• Preferred availability:
  • Weekdays between 4:00 p.m. and 9:00 p.m. EST
  • Sunday hours are optional and offered based on project needs

Schedules are assigned based on business needs and interviewer availability.

• Hourly pay: $12.00 per hour
• Hours:
  
  Evening and weekend hours available
• Weekly commitment:
  Typically 12–30 hours per week, based on availability and business needs

We offer a supportive, remote work environment with flexibility, growth opportunities, and meaningful projects. Our interviewers play an important role in producing high‑quality research, and we value the contributions they make every day.

• Flexible scheduling within established operating hours
• Affordable health benefits for eligible employees
• Accelerated pay‑raise program based on performance and tenure
• Incentive programs, including games and prize opportunities
• Opportunities for advancement within the organization

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MR/Siena Research Institute conducts virtual interviews daily. Virtual interviews take 30–45 minutes, via Microsoft Teams and/or phone calls, and consist of basic interview questions and a reading assessment.

Equal Opportunity Employer, including disabled and veterans.