Senior Director, Analyst, Platforms & AI - Remote

Senior Director, Analyst, Application Platforms & AI, Remote US About the role

Gartner Analysts are industry thought leaders who create must‑have research, market predictions and best practices for a broad range of world‑leading organizations. A Senior Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives.

This role specifically focuses on Application Platforms & Conversational AI, guiding clients through the operationalization of AI, AI strategy, Generative AI platforms, AI Agents, Large and Small Language models (LLMs/SLMs), prompt engineering, and the impact of AI on people and organizations. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in‑person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

• Create innovative, thought provoking, and highly leveraged “must‑have research” content, including the production of Magic Quadrants, vendor evaluations, and research streams that inform client decisions and vendor shortlists.
• Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client’s needs and requests that accelerate the client’s ability to act.
• Develop in‑depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward.
• Demonstrate thought leadership in establishing research positions across a team of analysts.
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda.

• Research, analyze and predict market trends and shifts—specifically regarding hyperscaler operationalization of AI and AI vendor landscapes—to provide clients and vendors with actionable insights.
• Provide clients and prospects with actionable advice via virtual or face‑to‑face interactions, ensuring they avoid delays in procurement and architecture decisions.
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, C‑level briefings, and vendor briefings.

• Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
• Provide high quality and timely research content peer review.
• Build credibility as an industry expert to represent Gartner research, methodology and strategy.
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community.
• Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery.
• Be a mentor and a coach by supporting more junior team members.
• Be client‑centric while actively seeking to help clients engage regularly and often with Gartner research and interactions.

• Bachelor’s degree or equivalent experience;
  Graduate degree preferred
• 10+ years of relevant field or industry experience
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
• Demonstrate excellence in research and writing ability
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
• Strong communicator who is able to explain complex concepts concisely and…