UX​/Consumer Insights Researcher IV

JOB TITLE: UX/Consumer Insights Researcher IV

LOCATION:

Remote, with a strong preference for candidates based in the Bay Area to support occasional travel to retail locations.
DURATION:
Through March 2027 (possible extension)
PAY RANGE: $80 - $90/hr.

TOP 3 SKILLS:

• Survey design and analysis with mixed-method research experience (quant-leaning); comfort with focus groups, interviews, and field work
• Vendor management experience; plus exposure to shopper insight or retail research experience preferred
• Proficiency with AI tools (e.g., Claude) and research efficiency tools; familiarity with tracking studies, TURF analysis, or conjoint analysis is a plus

Company:
Our client is a Fortune 500 multinational technology company headquartered in Menlo Park, CA.

About the Role:
Client is seeking a Temporary UX/Consumer Insights Researcher to support product and user experience research efforts through well-scoped, time-bound project work. In this role, you will help design and execute research to inform product decisions and deepen understanding of user needs. This is a temporary position and is not a full-time role. Remote work options may be available for this role.

This is a unique opportunity to join the Wearables team and contribute to research that directly shapes how cutting-edge consumer hardware products reach the market. Unlike traditional UXR roles focused on software usability, this position offers exposure to the full consumer journey—from understanding purchase drivers and shopping behavior to exploring how people integrate wearable devices into their daily lives. The role blends consumer insights, market research, and UX research methodologies, making it ideal for a mixed-method researcher who is quant-leaning and wants variety beyond lab-based studies.

You'll conduct field research at retail locations, design and analyze surveys, run focus groups, and deliver insights that help the team understand how to position and sell products. This is a high-impact role on a team that values both speed and rigor, with the opportunity to work on some of the most innovative hardware products in the wearables and space.

Surrounding team & key projects:
This role sits within the UXR team for Wearables, specifically supporting go-to-market and growth research initiatives. The team conducts extensive retail research focused on wearables and devices. This is not a typical UXR position—rather than conducting usability studies on software, the focus is on understanding why consumers are or are not buying devices, how those devices are being used, and deeply exploring retail and shopping behavior.

The work is more consumer insights–focused than traditional UXR, requiring a researcher who can run surveys, understand consumer insight methodologies, and apply qualitative methods in the field. This is not a lab-based role; the researcher will be actively involved in retail environments and field research at stores and other retail locations.

Typical Day-to-Day in the role:

• Planning studies and designing research from end to end.
• Being in the field conducting research at retail locations.
• Managing multiple projects simultaneously in various phases of completion.
• Reporting on one project while initiating the next.
• Coordinating with vendors and cross-functional partners.

Responsibilities:

• Plan and execute research using appropriate qualitative and/or quantitative methods (e.g., interviews, product evaluations, surveys, diary studies).
• Partner with cross-functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects.
• Develop research plans, screeners, discussion guides, and related study materials.
• Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations.
• Communicate results via written reports and presentations, tailored to stakeholder needs.
• Support iterative learning by advising on next steps and follow-up research opportunities.
• Maintain research documentation and contribute to research repositories as needed.

Minimum Requirements:

• Experience conducting UX research and selecting methods appropriate to the research question.
• Experience planning and…