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Senior Voice of Customer Researcher - Remote Insights Leader
Remote / Online - Candidates ideally in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-07-18
Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Research/Development
Market Research
Job Description & How to Apply Below
Humana Inc. seeks a Senior Voice of Customer Researcher to join the Experience Design team within Consumer Digital.
You will analyze customer feedback, survey data, sentiment, and behavioral signals to identify friction and opportunities to improve member experiences. You will translate insights into actionable recommendations shaping product roadmaps, content strategy, and design decisions, and you will create stakeholder presentations to communicate findings.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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