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Senior VOC Researcher - Remote CX Insights

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Research/Development
    Data Scientist
Salary/Wage Range or Industry Benchmark: 89000 - 121400 USD Yearly USD 89000.00 121400.00 YEAR
Job Description & How to Apply Below

Humana Inc. in the United States invites applications for a Senior Voice of Customer Researcher within the Experience Design team.

You will work in a multi-disciplinary environment to understand how customers experience Humana products and services, translating feedback into insights that guide product and journey improvements. This remote role reports to the Director of Design Research, uses Qualtrics and analytics tools to collect, analyze, and present findings, and partners with Product,

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Position Requirements
10+ Years work experience
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