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Remote Lead, Mixed-Methods CX Researcher
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-15
San Jose, Santa Clara County, California, 95199, USA
Listing for:
ICF Olson
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Research/Development
Research Analyst, Data Scientist
Job Description & How to Apply Below
ICF Olson is seeking a Lead mixed-methods researcher to join a multidisciplinary contractor team supporting a federal agency. You will guide research that generates data-driven insights for service design, digital products, and policy decisions, partnering with CX strategists, designers, data analysts, and engineers.
You will design and lead qualitative and quantitative studies, synthesize findings into actionable artifacts, and present insights to senior stakeholders across government agencies.
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