Consumer Insights Specialist - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark
, General Catalyst
, Peter Thiel
, Adam D'Angelo
, Larry Summers
, and Jack Dorsey
.

Position: Survey Research & Consumer Insights Expert

Type: Contract

Compensation: $120/hour

Location: Remote

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for issues such as leading language, ambiguity, double-barreled questions, response-option problems, ordering effects, and respondent burden
  .
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias
  .
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Must-Have

• 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field
  .
• Meaningful hands-on experience designing and/or fielding surveys professionally.
• Strong understanding of questionnaire design and common sources of survey error and bias.
• Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
• High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.

• Experience with platforms such as Qualtrics, Survey Monkey, Alchemer, Decipher/Forsta, Question Pro, or similar research tools.

Originally posted on Himalayas